Vital jobs to go

In the taxpayer-backed bank’s latest raft of job cuts, Royal Bank of Scotland announced today (January 22) that it would slash 160 staff from more than 50 locations across the UK.

 
The processing work that is currently undertaken by staff on these teams will be shipped to India, in an attempt to cut costs to the bone.

 
Unite condemned the bank, which was the beneficiary of a multibillion-pound taxpayer-funded bailout following the 2008 financial crash, for its short-sighted outsourcing strategy.

 
“Experienced and skilled staff, which service the business customer relations teams will today be devastated by news that their jobs could be lost,” said Unite national officer Rob MacGregor. “It is a further insult that Royal Bank of Scotland, as a taxpayer-backed bank, will be sending 60 roles which are being done in the UK offshore to India.”

 
MacGregor went on to warn that customer service will be severely affected by the job losses of skilled staff.

 
“The roles impacted today are vital to the service business customers enjoy with local support teams and Unite has a real concern that such a loss will be detrimental to customer service.”